Help
Frequently asked questions
Answers for parents, learners and schools. If you cannot find what you need, please get in touch.
About Skilzco
What is Skilzco?
Skilzco is an online learning platform for primary-age children. Children learn through curriculum activities and educational games, and the adults around them can follow their progress. Skilzco is being developed for families and schools worldwide.
Who is Skilzco for?
Skilzco is for primary-age children, aged about 4 to 11, and for the parents and teachers who support them. Skilzco Family is for learning at home. Skilzco Schools, for schools, teachers and pupils, is coming soon.
What subjects does Skilzco cover?
Activities are organised by year group and subject. They include maths, English and science, wider primary subjects such as computing, history, geography, music and languages, and early years learning. Religious education and relationships and health education are not included. Skilzco is being developed for families and schools worldwide. Curriculum coverage will expand as the platform develops.
Something is not working. How do I report it?
Log a support ticket from our contact page. Your fault report goes to our support team at [email protected]. Please do not include passwords, payment details or children's personal details. Log a support ticket.
Skilzco Family
When will Skilzco Family be available?
Skilzco Family launches in December 2026. Registration will open on this website at launch.
How much does Skilzco Family cost?
Skilzco Family will be available by subscription. Prices have not been announced yet. We will publish them on our pricing page before registration opens. View pricing.
Can I add more than one child?
Yes. A parent account can hold a profile for each child, and each child has their own learning, progress and sign-in. Plan details, including how many children each plan covers, will be confirmed with pricing.
How do children sign in?
A parent sets up each child from their own account. Children then sign in with the family code, their name and their password. On a device a parent has approved, they can use their name and a short PIN instead. Children never need an email address.
What can parents see?
Parents have their own dashboard showing each child's activity and progress across subjects, along with learning-time milestones. Account settings can be kept behind Parent Lock, a PIN that keeps children in their own learning space.
Which devices can we use?
Skilzco runs in a modern web browser, so there is nothing to install. It is designed to work on computers, tablets and phones.
I used an earlier version of the Skilzco website. What about my account?
Please contact us at [email protected] and we will help with any questions about an existing account. Contact Us.
Skilzco Schools
Can my school use Skilzco now?
Not yet. Skilzco Schools is a separate platform for schools, teachers and pupils, and it is still in development. School log-in will open when it is ready. Schools can register their interest with us today. Register your school’s interest.
Can a family account be used in school?
No. Skilzco Family and Skilzco Schools are separate, with their own accounts, data and permissions. A family account does not give access to a school, and a school will not have access to family accounts.
Safety and privacy
How do you keep children safe?
Safeguarding is a core priority. We follow the UK Children's Code, collect as little data as possible, do not allow open messaging between children and never share children's personal information publicly. Parents manage their children's accounts. Read about our approach.
What information do you collect about my child?
Only what is needed to provide their learning: a first name or nickname, their age or age range, their learning progress and how they use the platform. We do not sell children's data or use it for advertising. Our Privacy Policy and our children's privacy notice explain this in full. Privacy Policy and Privacy for children.
Can I get a copy of my data or delete our account?
Yes. Skilzco Family lets parents request a copy of their family's data and delete their account from account settings. You can also contact us about your data rights at any time.
How do I report a concern?
If you have a safeguarding concern, email [email protected] straight away. If a child is in immediate danger, call 999 in the UK, or your local emergency number.
Still have a question?
Send us a message, or email [email protected], and we will get back to you.