Contact: [email protected]
Purpose
Skilzco is fully committed to safeguarding and promoting the welfare of children using the Skilzco platform. This policy sets out how we protect children, how concerns are handled, how risks are managed, and how safeguarding responsibilities are structured. Safeguarding is a core operational priority.
Scope
This policy applies to all users of Skilzco, parents and guardians, Skilzco staff, contractors and service providers, and any moderators or administrators.
Our Safeguarding Principles
- The welfare of the child is paramount
- Safety is prioritised over growth or commercial interests
- We follow the UK Children's Code (ICO Age Appropriate Design Code)
- We take a zero-tolerance approach to abuse, grooming, bullying or exploitation
- We design systems to minimise risk, not react to it
Online Safety Measures
- Minimal data collection
- No open direct messaging between children
- No public sharing of personal information
- Moderated interaction features where applicable
- Secure login environments
- Encrypted connections (HTTPS)
- Restricted administrative access
Recognising Safeguarding Concerns
Safeguarding concerns may include: bullying or harassment, grooming behaviour, inappropriate communication, attempts to obtain personal information, exposure to harmful content, or self-harm/distress signals. Any such concerns are treated seriously and handled promptly.
Reporting a Concern
If a safeguarding concern arises, report it immediately to: [email protected]
The concern will be logged, assessed, and appropriate action taken, which may include account suspension, content removal, contacting a parent or guardian, or escalation to appropriate authorities.
Where a child is believed to be at immediate risk of harm, relevant authorities may be contacted without delay.
Parental Responsibility
Parents and guardians are responsible for supervising their child's use of the platform, maintaining login confidentiality, reporting concerns promptly, and ensuring appropriate behaviour. Skilzco supports parental involvement and transparency.
Staff Responsibilities
Skilzco ensures that any staff involved in moderation understand safeguarding obligations, access to children's data is strictly controlled, safeguarding concerns are documented, and decisions prioritise child welfare. Where applicable, safeguarding awareness training will be undertaken.
Data and Safeguarding
Safeguarding information may be retained where necessary to protect children, prevent repeat harm, and comply with legal obligations. Such information is handled securely and confidentially.
Policy Review
This policy will be reviewed annually or sooner if regulatory guidance changes, platform functionality changes, or a safeguarding incident indicates policy improvement is required. Skilzco affirms that safeguarding is embedded into the design and operation of Skilzco.